Privacy Policy

Last Updated: November 4, 2024

At apextraffic.io (“ApexTraffic”, “we”, “us” or “our”) we respect the privacy of users who visit our website located at https://apextraffic.io and use our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to ensuring that your data is handled in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

Personal Information: When you sign up for demo access, purchase our products, request product updates, or seek additional information, we may collect personal information such as your name, email address, contact details, and payment information.
Cookies and Similar Technologies: We may send a “cookie” to your computer. Cookies are small data files stored on your device that help us improve your browsing experience. They enable us to recognize your browser and capture and remember certain information.

2. Use of Information

Communication: We may use your personal information to send you occasional follow-up emails to inform you of product promotions, updates, or other services we believe may be of interest to you.
Personalization: Cookies help us personalize your browsing experience by remembering your preferences and settings.
Advertising Source Identification: Cookies allow us to identify your account with the source of advertising that brought you to our site.

3. GDPR Compliance

Lawful Basis for Processing: We process personal data only when we have a lawful basis to do so, such as your consent, the necessity to fulfill a contract, compliance with a legal obligation, or legitimate business interests.
Rights of Data Subjects: Under GDPR, you have the right to access, rectify, erase, restrict processing of, and object to the processing of your personal data. You also have the right to data portability and the right to withdraw consent at any time where consent is the lawful basis for processing.
Data Protection Officer (DPO): If you wish to contact our DPO regarding your data protection rights or any related inquiries, please email support@apextraffic.io.
Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

4. Testimonials

Consent for Publication: All testimonials that appear on ApexTraffic’s website have been included with the express permission of the individuals who provided them.
Privacy Respect: Information presented to us will not be posted or shared publicly unless explicit permission is granted by you.

5. Customer Lists and Privacy

Confidentiality: We do not reveal any information about our customers to third parties without your consent, except as required by law.
Opt-Out Options: If at any time you wish to be removed from any of our customer lists or mailing lists, you may request removal by emailing us at support@apextraffic.io or by clicking on the “unsubscribe” link at the bottom of any email we send out.

6. Access and Correction

Updating Your Information: If you wish to review, change, or update any personal information provided to us, simply submit a support ticket or contact us via email at support@apextraffic.io.
Verification Process: To better protect the security and integrity of your information, we will take reasonable steps to verify your identity before granting access or making corrections to your information.

7. Cookie Usage

Types of Cookies Used: We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to provide you with a more personal and interactive experience on our site.
Managing Cookies: You have the option to disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

8. Security of Your Information

Protective Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
No Guarantee: While we strive to protect your personal information, we cannot guarantee its absolute security due to inherent risks associated with the internet.

9. Third-Party Disclosure

No Unauthorized Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

10. International Data Transfer

Global Operations: Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
Consent to Transfer: By providing your information, you consent to the transfer of your information to Portugal and the use and disclosure of information about you as described in this Privacy Policy.

11. Changes to This Privacy Policy

Policy Updates: We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
Notification of Changes: If we make material changes to this policy, we will notify you either through the email address you have provided or by placing a prominent notice on our website.

12. Your Consent

Acceptance of Terms: By using our website and services, you consent to this Privacy Policy.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: support@apextraffic.io

Note: This Privacy Policy is designed to comply with GDPR and other applicable data protection laws and regulations. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.